For years we've been trying out different offerings for a support system. We've tried Trello, Git Hub, Atlassian, and others. At long last, we've decided that we'd be better off hosting the support system here on our own website.
You'll find our new support system located at help.CupCodeGamers.com, and a link to it in the menu above. We are confident that bringing our support system onboard to our own web server that we'll be able to offer you a better response time, and that it will be easier for you to find and use.
As far as we can tell, all aspects of the support system are fully functional, except file uploads. We are working with our host to identify the problem for that and hope to have it resolved as quickly as we can.
EDIT: We've noticed that the new help system errors out after you submit a help ticket. The ticket is still being submitted, but you will not receive any email confirmations. We are working diligently to resolve this issue as quickly as possible.
The ticket system's email system has been fixed, and it is no longer erroring out after you submit a help ticket. We are still working on the file uploads portion, until then all uploads are disabled for users.